FAQ

What is ZappDeals?

ZappDeals is your smart online shopping destination, offering a curated
range of quality products at unbeatable prices. From everyday essentials to
trending gadgets – shop smart, shop Zapp!

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD)
for most orders. You can also pay via UPI,
QR Code, or Mobile Wallets at the time of delivery .

What are the shipping charges?

We offer Free Shipping on prepaid orders
and on select products. Shipping charges (if any) are clearly displayed at
checkout before payment.

How long will my order take to arrive?

Orders are typically delivered within 5–7
business days depending on your location. You will receive a tracking
link once your order is shipped.

How can I track my order?

Once your order is shipped, you will receive an SMS or email with the
tracking link. You can also track it directly from the “Track Order” section on our website.

Can I cancel or modify my order?

Orders can be modified or cancelled within
12 hours of placing them. Please contact our support team at support@zappdeals.com as soon as
possible.

What is your return or refund policy?

We offer easy returns within 7 days
of delivery for most items. Products must be unused and in original condition.
Refunds are processed within 5–7 business
days after inspection.